Laboratory Automation

Legal & Compliance

Privacy, Terms, and Healthcare Compliance

Transparent policies to protect patient data, define service usage, and support compliant operations.

Official support and grievance contact: support@labauto.in | +91 9550224434

We collect only necessary account, billing, and operational details required to provide LabAuto services.
Patient and diagnostic data is accessible only to authorized users under role-based access controls.
Data transmission and storage are protected using industry-standard security practices and controlled access.
Support access is limited to approved troubleshooting and handled under confidentiality obligations.
We do not sell customer or patient data to third parties for advertising purposes.
Users may request account-data assistance through support@labauto.in.

By using LabAuto, you agree to provide accurate account information and lawful usage of the platform.
Each lab is responsible for user credentials, internal access control, and accuracy of entered records.
Subscription features, usage limits, and billing follow the active plan selected by the customer.
Unauthorized access attempts, abuse, or policy violations may result in temporary suspension or account termination.
Policy and service updates may be made with reasonable notice on the platform or through support channels.

LabAuto provides digital SaaS services; no physical products are shipped.
Paid plans are billed in advance as per selected monthly or yearly billing cycle.
Customers can request cancellation to stop future renewals at any time before next billing date.
Amounts already paid for the current billing cycle are generally non-refundable unless required by applicable law or explicitly committed in writing.
Approved refunds, if any, are processed to the original payment method within standard banking timelines.
For billing support, cancellation, or refund requests contact support@labauto.in or +91 9550224434.

LabAuto follows security-first practices for handling protected health data.
Access controls, activity tracking, and least-privilege principles are enforced.
Data retention, backup, and recovery workflows are designed for operational continuity.
Teams should configure access permissions and internal SOPs to remain compliant.
For compliance documentation requests, contact support@labauto.in.

Email: support@labauto.in
Phone: +91 9550224434
Support hours and response times may vary by issue priority and support channel.
For unresolved payment or service concerns, please share transaction details with the support team for review.

Last updated: 17 Apr 2026

Legal & Compliance

Transparent policies to protect patient data, define service usage, and support compliant operations.

Official support and grievance contact: support@labauto.in | +91 9550224434

We collect only necessary account, billing, and operational details required to provide LabAuto services.
Patient and diagnostic data is accessible only to authorized users under role-based access controls.
Data transmission and storage are protected using industry-standard security practices and controlled access.
Support access is limited to approved troubleshooting and handled under confidentiality obligations.
We do not sell customer or patient data to third parties for advertising purposes.
Users may request account-data assistance through support@labauto.in.

By using LabAuto, you agree to provide accurate account information and lawful usage of the platform.
Each lab is responsible for user credentials, internal access control, and accuracy of entered records.
Subscription features, usage limits, and billing follow the active plan selected by the customer.
Unauthorized access attempts, abuse, or policy violations may result in temporary suspension or account termination.
Policy and service updates may be made with reasonable notice on the platform or through support channels.

LabAuto provides digital SaaS services; no physical products are shipped.
Paid plans are billed in advance as per selected monthly or yearly billing cycle.
Customers can request cancellation to stop future renewals at any time before next billing date.
Amounts already paid for the current billing cycle are generally non-refundable unless required by applicable law or explicitly committed in writing.
Approved refunds, if any, are processed to the original payment method within standard banking timelines.
For billing support, cancellation, or refund requests contact support@labauto.in or +91 9550224434.

LabAuto follows security-first practices for handling protected health data.
Access controls, activity tracking, and least-privilege principles are enforced.
Data retention, backup, and recovery workflows are designed for operational continuity.
Teams should configure access permissions and internal SOPs to remain compliant.
For compliance documentation requests, contact support@labauto.in.

Email: support@labauto.in
Phone: +91 9550224434
Support hours and response times may vary by issue priority and support channel.
For unresolved payment or service concerns, please share transaction details with the support team for review.

Last updated: 17 Apr 2026